Shipping policy

Welcome to Clowdico.com. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order with us, you agree to the terms below.

1. Order Processing

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will begin processing the next business day.

  • During peak periods (e.g., holidays, sales), processing may take slightly longer.

2. Shipping Methods & Delivery Times

We offer the following options at checkout:

  • Standard Shipping: Estimated delivery in 5–8 business days after dispatch.

  • Express Shipping: Estimated delivery in 2–4 business days after dispatch.

  • Local Delivery: Same or next business day (within selected cities).

Delivery timelines are estimates and may vary due to carrier delays, weather, or other unforeseen factors.

3. Shipping Costs

  • Shipping costs are calculated and displayed at checkout before payment.

  • Any additional charges (such as duties or taxes for international orders) are the responsibility of the customer.

4. Tracking & Notifications

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Tracking updates may take up to 24 hours to appear after dispatch.

5. Shipping Restrictions

  • We currently ship to destinations listed at checkout.

  • Some regions, remote locations, or P.O. boxes may not be serviceable with all shipping methods — if there is a restriction, our checkout will notify you.

7. Lost, Stolen, or Damaged Packages

  • If your order shows as delivered but you did not receive it, please wait 24 hours as carriers sometimes update delivery status early.

  • Contact us with your order number and tracking info so we can help investigate with the carrier.

  • For damaged packages, save all packaging and contents, and contact us immediately.

8. Changes to Your Shipping Address

  • Please make sure your shipping address is correct at checkout.

  • We cannot guarantee changes once the package has been shipped.

  • If a package is returned due to an incorrect address, additional reshipping fees may apply.

9. Contact Us

If you have any questions about shipping, delivery, or tracking, please contact our support team at:
Phone: 0326-2277768